Customers are at the heart of everything we do.
Controllers of personal information
Any personal information provided or to be gathered at redletterdays.co.uk is controlled by Golf in Society, Grovedene, Carlton Minniot, North Yorkshire, YO7 4NJ.
What information do we collect? How do we use it?
When you apply to use our services, we need to know your name, email address, telephone number and who to contact in an emergency. We also require the same information for your loved one(s) where appropriate.
In addition, we ask for you to complete a short questionnaire, this helps us determine the most suitable service for you and your loved one(s).
We send out newsletters only to those that have opted in for this service. Customers are able to opt out at any time – details of how to opt out appear on every newsletter and can usually be found at both the top and bottom of the newsletter. Users will be able to opt out either through a dedicated unsubscribe link.
How does Golf in Society protect customer information?
As required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
Will Golf in Society disclose the information it collects to outside parties?
Golf in Society does not sell, trade or rent your personal information to others unless you choose/consent to receive information from our trusted third parties. If you opt to receive information, you will continue to receive it until such time as you choose to opt out of these third party communications.
When a customer responds to a promotion offered in conjunction with a third party, that third party may, from time to time, collect information about those customers. They will only then be contacted if they have opted-in to receive further information.
Golf in Society is keen to demonstrate the difference we make to people’s lives. As a result we capture and provide aggregate statistics about our customer behaviour, health & wellbeing and their feedback on our service, as well as their views on wider societal issues. These statistics will include no personally identifying information. Most research is conducted internally, however we do work with academic researchers to perform these functions on our behalf from time to time.
Such researchers will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK’s Data Protection legislation.
Golf in Society Customer Feedback Policy
Customers who submit feedback to us must confirm that they have written their reviews based on their own opinions and experiences and that the information contained in their reviews are factual.
Any material considered inappropriate or offensive will not be published or will be amended.
By submitting a feedback form, customers grant us permission to publish it online or via print media and, if necessary, edit it for clarity and typos.
We never publish a reviewer’s name in full (Christian name and surname initial only).
We are committed to protecting your privacy. We use the information we collect to make using our service as easy as possible. We do not sell, trade or rent your personal information to others unless you choose to receive information from trusted third parties.
Golf in Society welcomes your questions and comments about privacy. Please send emails to email@example.com
A cookie is a piece of information, like a tag, that’s stored on your computer, tablet or phone when you visit a website. It can help identify your device – like your PC or mobile phone – whenever you visit that website.
To make the best use of our website, on whichever device you use, you’ll need to make sure your web browser is set to accept cookies.
- Give you a better online experience
- Allow you to set personal preferences
- Protect your security
- Measure and improve our service
- Work with partners and measure marketing
How long do cookies stay on my computer?
These only last until you close your browser. They are not stored on your hard drive. They are usually used to track the pages that you visit so that information can be customised for you for that visit.
These are stored on your hard drive until you delete them or they reach their expiry date. These may, for example, be used to remember your preferences when you use the site.
How do cookies affect my privacy?
You can visit our website without revealing any personal information. We protect your personal information very carefully. The security and safety of your personal information is very important to us.
We may ask you for personal information so you can buy something from our shop, for security reasons or so you can use our services.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Performance cookies used on our website include:
- Google Analtyics
- Google Optimize
Social media cookies
These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
What happens if I don’t accept cookies?
If you decline cookies, some aspects of the site may not work on your computer or mobile phone and you may not be able to access areas you want on the website. For this reason we recommend that you accept cookies.
What happens if I delete my cookies?
If you delete all your cookies you will have to update your preferences with us again and some aspects of our site may not work.
What happens if I change computers or mobile?
If you use a different device, computer profile or browser you will have to tell us your preferences again.
If you’d like to learn more about cookies in general and how to manage them, visit aboutcookies.org.
We can’t be responsible for the content of external websites.